We have established special agreements with our experts, ensuring that their availability aligns with yours. Should there be a perfect match in schedules, we proceed to finalize the arrangement. Given that all interactions occur online, this setup primarily aims to engage those passionate about wine and are available to proceed in this format. Although we anticipate incurring losses through these expert consultation sessions, our strategy focuses on long-term profitability through additional services we offer. These include custom wine cellar preparations and invitations to exclusive wine events held in prestigious locations such as Aspen, Colorado; New York City, New York; Miami, Florida in the United States, and internationally in Bordeaux, France; Milan, Italy; and Monaco. This approach allows us to cultivate lasting relationships with our clients by providing unique and valuable experiences.

You will gain immediate access to a premier expert, distinguished as being among the Top 250 professionals in their expansive field. This elite status places them within the top 1% of an industry that boasts hundreds of thousands of professionals worldwide, including enologists, certified sommeliers, and renowned wine experts. These unparalleled experts, the crème de la crème of their profession, provide consultancy services to an esteemed clientele that includes heads of state, prestigious wineries, and prominent collectors, often very high net worth individuals and billionaires. Their expertise is in high demand for all matters related to wine, underscoring their exceptional standing and the value they bring to their clients.

We are committed to ensuring your complete satisfaction with our services. As such, we provide a 100% money-back guarantee within the first 24 hours following the delivery of our service. Should our service not meet your expectations, or if you believe the value received does not justify the expense, we will issue a full refund of your payment. Initiating a refund is straightforward: simply send us an email requesting a refund, and we will process the return of your funds within 24 hours, no questions asked.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.